We all take pride in our business. It’s where we focus our professional time and efforts. When an unhappy customer decides to express their frustration publicly online in the form of a NEGATIVE REVIEW, you may take it personally. Reacting the wrong way could destroy your business.
Topics:
Guest Experience
These 9 Floor Care Tips will help you apply Floor Finish easily and ensure its longevity. When maintained correctly, a VCT floor will have a brilliant luster, slip-resistant properties, and offer the facility a long-term durable flooring solution.
Topics:
Floor Care
Both hand dryers and paper towels have their place in the restroom. It’s a hybrid of answers about your specific situation that determine the right product for your place of business. Most consumers prefer a paper towel, however there are factors that can influence the consumers reasons for demanding a hand dryer.
Topics:
Guest Experience
Carpet cleaning can be lucrative business. Most residential homes and commercial buildings have some type of carpet, matting, or rug. The color varieties, types, and designs seem endless. As with any floor covering or floor surface, carpet requires maintenance to keep it clean, prolong its life, and help with IAQ (indoor air...
Topics:
Floor Care
As a child in gym class, you may remember as the teacher picked team captains and then captains picked their teams. Students stood in a group as those captains chose: the fastest, the strongest, the player with the desired skill. Just like your business today, those team captains of your youth were hoping to build the best team to...
Topics:
Employees and Labor
VCT, or Vinyl Composite Tile, is a popular floor covering found in a broad range of commercial buildings. The color varieties, the ease of maintenance, and the low cost make VCT a practical choice. As with any floor covering or floor surface, proper maintenance is crucial. Start by selecting a finish that is designed to hold up to...
Topics:
Floor Care
Roses are red, violets are blue, we love toilet smells, and so should you!
Topics:
Restroom Odor Control,
Guest Experience
An effective entrance matting system is a necessity for any facility. Owning entrance mats has many benefits and can make a big difference in your bottom line.
Topics:
Workplace Safety,
Floor Care
For as long as I can remember I was taught the importance of listening. You were given one mouth and two ears for a reason, I was told. Seek first to understand (by listening), then to be understood (by speaking).
Topics:
Guest Experience
If not addressed quickly, wet carpet can be a nightmare. Costly damage to furniture, carpet, walls, and sub flooring can happen quickly. The good news is that with a little know how and a quick response, these problems can be avoided.
Topics:
Healthy Cleaning,
Floor Care
When cleaning a commercial facility there are hallways, restrooms, common areas, offices, and classrooms included in the scope of work. There are tile and wood floors, carpets, glass and mirrors, and many other surfaces. Some organizations use a checklist of work to be completed in each area and assign team members to do that work...
Topics:
Guest Experience
It's no secret that the line for the women's restroom is usually longer than the men’s line. This is especially true after big events or during “rush” hours like lunch-time. Research points to a few specific reasons why this is the case, and thankfully, facilities are making changes in their restrooms to help solve this problem.
Topics:
Guest Experience