logo.png
Ë

From operational maintenance to general office upkeep, this can get expensive pretty quickly — and many startups may not be prepared for such costs.

Read More

Customer experience is most effectively described as the perception a customer has of your brand. What impact does a restroom experience have on customer experience?

Read More

When an unhappy customer decides to express their frustration publicly online in the form of a NEGATIVE REVIEW, you may take it personally. Reacting the wrong way could destroy your business.

Read More

By introducing high-performance hand dryers into restrooms with a proper paper towel program, any facility can see marked improvements in customer experience as well as savings to the bottom line.

Read More

Most people don’t think about how a bathroom smells until they are in one. A lot of effort goes into making sure that a trip to the restroom is a pleasant experience. How a toilet smells can completely alter visitor perception. Thankfully, this is manageable.

Read More

Customer Feedback platforms like the AUR2 Guest Experience provide a simple and effective solution to reduce bad reviews and save customers while building positive guest experiences and brand loyalty.

Read More

Technology like smart equipment connected to the internet or phone apps that connect facility management to guests can help overcome the biggest problems in facility cleaning.

Read More

It is no secret that the line for the women's restroom is often longer than the men’s line. Research points to a few specific reasons why this is the case, and thankfully, facilities are changing their restrooms to solve this problem.

Read More

Not every organization defines the customer experience in the same way, nor do all customers want the same experience, but it is probable that each customer set is interested in the same customer experience in the restroom.

Read More

With such and incredible number of current and potential customers checking the online reviews of your business, potentially harmful reviews can be downright frightening. Here are nine tips to deal with potentially harmful customer reviews.

Read More