Action Blog

Jessica Ting

Recent Posts

Mar 5, 2020

Tried and True Ways to Clean Mold

Posted by Jessica Ting
Mold can be a pesky problem for facility managers and janitorial staff to deal with, especially in more humid areas. Mold grows in moist areas and can be commonly found around leaks in roofs, pipes, and windows. Additionally, mold can also grow on ceiling and wall panels, paper and cardboard products, paints, fabric, carpet, and...

Topics: General Cleaning, Cleaning Tips

Feb 27, 2020

Something Stinks! A 4 Minute Read on How to Control Your Restroom Odor

Posted by Jessica Ting
Are you having trouble keeping your restroom odor under control? According to CleanLink, “restrooms are the building service contract industry’s main complaint center”, which isn’t a huge surprise. As you already know, bathrooms, especially in high-trafficked facilities, have a tendency to harbor some less than pleasant odors.

Topics: Bathroom Cleaning

Feb 6, 2020

Innovations in Facility Management Technology We're Excited About

Posted by Jessica Ting
New technology is not only changing the way we live our lives, it is also drastically changing the way we do business and the way we work. The facility management industry is no exception; in recent years, facility managers have adopted a slew of technological innovations that have improved efficiency, safety, and quality of...

Topics: Facility Cleaning, Cleaning Tips

Jan 30, 2020

Looking to Hire Awesome Custodial Staff?

Posted by Jessica Ting
Have you been struggling to attract and hire top-notch cleaning staff? In our booming economy, unemployment is at 3.5%, the lowest it’s been in fifty years, and non-farm employment has increased by 6.7 million in the past three years. In general, job searchers tend to have more options to choose from, so finding the best custodial...

Topics: Employees and Labor

Jan 24, 2020

Help! How do I respond to a negative review?

Posted by Jessica Ting
As you are scrolling through your company’s reviews on Google, Yelp, and Facebook, you see lots of five-star reviews from your very satisfied customers. Then, all of a sudden, you stumble across a 1-star review from a disgruntled customer. Does this scenario sound familiar? When you come across a negative review online, how should...

Topics: Marketing for Commercial Cleaning Companies

Jan 16, 2020

Can Your Prospective Customers Find You Online?

Posted by Jessica Ting
A 2019 study found that 71% of commercial buyers start their research with generic Google searches, and 62% of buyers report that they make business decisions solely using online content. As the world moves rapidly toward digital, it is becoming critical for small businesses, including facility management companies, to be searchable...

Topics: Marketing for Commercial Cleaning Companies

Dec 27, 2019

Cleaning Trends to Look Out For in 2020

Posted by Jessica Ting
Happy almost New Year! We hope that you’ve had a successful and prosperous 2019 growing your cleaning business.

Topics: Cleaning Tips

Dec 19, 2019

Want to Learn How to Keep Commercial Windows Squeaky Clean?

Posted by Jessica Ting
Have you ever walked past an office building or retail store where the windows looked smudged, grimy, or worse? Windows that are poorly cleaned and maintained send a less than professional message to customers and the greater community.

Topics: Commercial Cleaning

Dec 12, 2019

Growing Your Commercial Cleaning Company Through Referrals

Posted by Jessica Ting
Are you looking to find new customers for your facility maintenance and cleaning company?

Topics: Marketing for Commercial Cleaning Companies

Dec 5, 2019

Your Guide to Buying Cleaning Rags, Wipers, and Shop Towels

Posted by Jessica Ting
Picture a dirty workspace with grease clinging to tabletops and chairs. The windows are covered with fingerprints and there is a suspicious spill in one of the corners of the room. In this scenario, you will likely rely heavily on your cleaning rags, wipers, and shop towels to aid in cleaning these surfaces.

Topics: Cleaning Tips

Nov 21, 2019

Don’t Forget to Clean These Bacteria Hotspots!

Posted by Jessica Ting
You may think that you’re doing a diligent job cleaning up your workspaces. But a multitude of research would suggest that oftentimes the germiest places in the office are the common items we use daily that we don’t always think to clean, which highlights the importance of scheduling deep cleanings in addition to routine cleanings...

Topics: Office Cleaning, Cleaning Tips

Nov 14, 2019

Funky Smells? Odor Control is Here to Save the Day

Posted by Jessica Ting
Have you ever been stuck in a room with odd odors that were so pungent all you could think about was how much you wanted to leave the room? Being in a room or building with unpleasant odors is never a fun experience. Not only are offensive odors distracting, they can also result in a poor customer experience.

Topics: Restroom Odor Control, Cleaning Tips