Action Blog

Jan 24, 2020

Help! How do I respond to a negative review?

Posted by Jessica Ting
As you are scrolling through your company’s reviews on Google, Yelp, and Facebook, you see lots of five-star reviews from your very satisfied customers. Then, all of a sudden, you stumble across a 1-star review from a disgruntled customer. Does this scenario sound familiar? When you come across a negative review online, how should...

Topics: Marketing for Commercial Cleaning Companies

Jan 16, 2020

Can Your Prospective Customers Find You Online?

Posted by Jessica Ting
A 2019 study found that 71% of commercial buyers start their research with generic Google searches, and 62% of buyers report that they make business decisions solely using online content. As the world moves rapidly toward digital, it is becoming critical for small businesses, including facility management companies, to be searchable...

Topics: Marketing for Commercial Cleaning Companies

Dec 12, 2019

Growing Your Commercial Cleaning Company Through Referrals

Posted by Jessica Ting
Are you looking to find new customers for your facility maintenance and cleaning company?

Topics: Marketing for Commercial Cleaning Companies

May 23, 2019

Using Social Media to Boost a Commercial Cleaning Company

Posted by Hadley Poss
Social media is the fastest growing platform for business marketing, but it can be very difficult to navigate if you are not familiar with it. Most individuals got into the commercial cleaning business because that was their strong suit, not business development; marketing; or technology. This makes social media marketing especially...

Topics: Marketing for Commercial Cleaning Companies