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Written by Action Academy Sep 29, 2021

How to Properly Train Home Cleaners & Custodians


And Why It Matters

Training cleaners and training custodians on how to appropriately clean and disinfect your business is key for success. Every industry may be different but there are some things that all businesses have in common. One of those things is ensuring your facility is clean and safe for everyone that enters it. Especially in today’s world, assuring your employees and customers that your cleaners and custodians are properly trained and executing protocol is important. Let’s look at why proper training is key and some tips to keep in mind.

The Importance of Proper Training

Proper training for cleaners and custodians goes well beyond a business’s desire to keep its facility sparkling. Training cleaners and staff can help keep your employees and customers safe. Proper training can help to: 

  • Prevent infections or injuries
  • Keep your business compliant with safety laws
  • Reduce workers’ compensation claims
  • Educate staff on proper techniques and products

When cleaners and custodians aren’t properly trained, it can make for a dangerous situation. Not only may they not know the proper procedures for cleaning and disinfection, but they also may not understand the chemicals they’re working with either. Training custodians can ensure that they’re following the most up-to-date methods and using cleaning products safely and effectively.

Tips for Training

Everyone learns differently, so providing a well-rounded training experience is crucial to proper cleaning and disinfection education. Training cleaners and training custodians to care for your business should include your unique needs and requirements. The curriculum should be visual, clear, and provide reference material like checklists that people can refer to after training is over. One of the best ways to get people to understand their training is to explain why you do things the way you do. The why behind the what makes connections that help people fully understand the proper procedures. Also, remember to make continuing education a priority. Cleaning standards and procedures change often based on advances in the industry or new laws, so keeping your cleaners and custodians informed is key.


Top Cleaning Tips

Keeping a business clean involves following a regular schedule. Whether some tasks need to be completed daily, weekly, or quarterly, there should be a specific schedule of what gets addressed and when. Training cleaners and training custodians on your specific business needs can help keep things on track. Cleaning professionals should know what products to use, how to use them, and safety protocols for them. These products should be kept in a centralized location and periodically inventoried to ensure staff has what they need. Your cleaning staff should also know what protocol to follow in a cleaning emergency or what additional help needs to be called in to assist. All of these things should be covered during training for custodians and cleaners.


Our Training Services

As professionals in the cleaning and disinfecting industry, we have the knowledge to share with your staff. Our specialists can recommend and organize personalized education and training based on your specific needs. Since methods and techniques in the cleaning industry are always evolving, ensuring your staff is trained in the most up-to-date methods is crucial to your business. Our training provides customers the ability to maintain a safe and efficient business or facility. We offer training in:

  • COVID Essentials: Reopen & Recovery
  • Cleaning for Health & Safety
  • Hard Floor Care
  • Caring for Carpet: Techniques, Equipment, & Trends
  • Restroom, Tile, and Grout Cleaning
  • Proper Disinfecting Techniques
  • How to Clean Concrete
  • Deconstructing Labels: How to Read & Understand Product Labels
  • Preparing for Winter Cleaning & Facility Maintenance

To get just a taste of our expertise, head over to the Action Academy to access a variety of continuously updated materials like eGuides, videos, and blogs. Our professionals are here to help you learn what it takes to maintain a clean and safe facility. Contact us today to learn more about our training offerings.

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Topics: training cleaners, training custodians

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