Action Blog

A practical starting point for deciding whether to repair or replace commercial cleaning equipment—with a clear next step from Action.

The restroom was cleaned before opening. By lunchtime, the paper towels are empty, the trash is full, and someone has reported a wet floor. That doesn’t necessarily mean the cleaning crew missed something. It may mean the schedule doesn’t match how the restroom is being used. A useful commercial bathroom cleaning checklist covers...

When you think clean, do you also imagine the odor of bleach? We all use bleach in some capacity. Bleach is a disinfectant and whitener/brightener. Maybe you use bleach in the laundry to remove stains, or with a mop to disinfect and clean the floor, or as a whitener in grout lines. Whatever the use, I bet you can close your eyes and...

When it comes to facility cleaning, this is a more than common debate. Everywhere you turn there are different sources defending both sides of the argument.

Seven consecutive years of Great Place To Work Certification reflect the people and teamwork behind Action. Here’s what the recognition means—and what’s ahead.

Getting the dilution right starts before anyone fills a bottle or bucket. Your team needs to know which product to use, what its label requires, and whether the instructions refer to the amount of water or the total finished solution. That last distinction matters. Adding concentrate to a gallon of water is different from making one...

Ice melt helps keep outdoor walkways usable. Once it comes through the front door, though, your cleaning team has another job: keeping the salt, grit, and moisture from spreading through the building. If your entrance turns white, streaky, or sticky every winter, look at the whole process. What is being applied outside? What are the...

Still dull after cleaning? Finish peeling after a recoat? Before you add another layer of “wax,” take a closer look at the process. VCT—vinyl composition tile—needs a floor-care program that fits the building. What is commonly called VCT wax is usually a floor finish. The goal is not simply more shine today. It is a floor your team...

If you’ve never had granite countertops, then you may be used to simply cleaning your counters with whatever cleanser you happen to have on hand. Maybe you prefer to use natural products like vinegar and baking soda, or maybe you like products made by Mr. Clean. Regardless of what you’re used to using, however, when it comes to...

The Issue: Gum in Carpet The Situation You arrive at your customer’s home as she guides you from room to room during your pre-inspection. Among other issues, she points out gum stuck in the carpet in the kid’s room and several spots downstairs in the playroom. This is her biggest concern as she has guests coming this weekend and is...

Professional cleaning equipment takes a beating. It gets used every day, moved through tight doorways, loaded into vehicles, and sometimes handed from one operator to the next without much explanation. Then something stops working, and the first response is often tape, a quick wire splice, or “we’ll deal with it later.” That may get...

How do you treat the tools that make you money? It’s 5am and they open at 6am. You still have a lot to do and then it happens…. The vacuum shuts off. This is one of your best customers. You must finish; no excuses. What do you do?