Action Blog

Now that the chill of winter is beginning to thaw, our thoughts move to Spring and sunny days. Spring cleaning is on many minds, and what better way to let in those rays of sunshine than to make sure windows are squeaky clean? How you clean windows and what you use to clean are important to ensure you get great results. Here are a...

Every customer-facing organization recognizes the value of the customer experience, or at least they should if they intend to stay in business. Not every organization, defines the customer experience in the same way, nor do all customers want the same experience, though. It’s reasonable to assume that the customers of a pastry shop...

The importance of washing your hands is instilled in the minds of many from a very young age. I can remember as a child, after every trip to the restroom, my parents would ask sternly, “did you wash your hands?” I would reply “yes,” and my parents would follow up by saying, “with soap?” before they smelled my hands to be sure.

If you consider yourself a tech guru, internet security expert, or extremely knowledgeable when it comes to the latest in IT, this story may prove to be too basic for you. However, if you use email frequently but aren’t a “tech expert,” this story may provide a few valuable tips that could save you time, money, and a whole lot of...

Online customer reviews have become a very important aspect of driving customers toward or turning customers away from your business. In 2017, 97% of consumers read online reviews for local businesses. Guest experience plays a critical role in how customers view your business. With such an incredible amount of current and potential...